System Requirements System Requirements
Graphics problems Graphics problems
Startup problems Startup problems
Menu font sizes Menu font sizes
Operating problems Operating problems
Linux/Unix, Windows 7, Mac OS X 10.13, Android 6
3D graphics card supporting OpenGL 2.0 and GLSL 1.2
4 GB of RAM
250 MB of available hard disk space
Linux/Unix; Windows 10, Mac OS X 10.14 or higher, android 8 or higher
An OpenGL 3.2 and GLSL 1.3 or higher compatible graphics card
8 GB of RAM
1 GB of available hard disk space.
Windows 7, 8.1 or 10: If you encounter graphic problems, please update the graphics driver of your computer. Consult your machine’s documentation for more information. You can also use the website https://www.driverscloud.com which will help you to update your drivers automatically.
Windows 7, 8.1 or 10: If the program freezes during launch on the text “ERROR: no modules.ini file”, there is probably a problem with the openSSL libraries that support the https protocol. The program cannot access to Internet and cannot continue the loading process.
If you have a 64-bit version of Windows and the 64-bit version of Windows, download and install this file : https://slproweb.com/download/Win64OpenSSL_Light-3_0_12.exe
If you are using the 32-bit version of WinStars, download and install this file : https://slproweb.com/download/Win32OpenSSL_Light-1_1_1w.exe
During installation, choose the option “the Windows system directory”.
This problem may also be due to the “Microsoft Visual C++ Redistributable” library being too old on your machine. To correct this, go to the program’s main directory:
c:\Program files\WinStars3 if you’re using the x64 version. Then double-click on the file vc_redist.x64.exe…
c:\Program files (x86)\WinStars3 if you’re using the x86 (32bit) version. Double-click on vc_redist.x86.exe and follow the instructions…
Restart your computer to complete the installation.
At startup, WinStars 3 writes diagnostic messages in a log file. If you are using the Windows version, this file winstars3.log is located in the folder C:\users\your_user_name\WinStars3.
This file contains important information about what is not working with your configuration. Use the bug report function to send this file and get help.